Conflict-handling styles There are five styles for conflict management: Collaborating: This style emphasises a win-win solution that gets the greatest satisfaction for both parties. This style is high in assertiveness and high cooperation. Compromising: This style is an either win-win, lose-win or win-lose solution. The settlement either meets the needs and goals of both parties… Read more

Stereotypes are traits that people believe represent a particular type of person or thing based on factors like their race, nationality, and sexual orientation. Stereotypes are not always accurate and even if positive, can be harmful. How do stereotypes affect the way that we communicate with each other? The key to effective communication is to… Read more